Shipping & Returns
Find our shipping and returns policy for our Maeven Art acoustic design wall tiles here.
Unfortunately, we cannot take back damaged or personalized merchandise.
We customized it especially for you, thus voiding the right of return.
Non-gersonalized goods
You have the right to cancel your order up to 14 days after receipt without giving a reason. After cancellation you have another 14 days to return your product. You will then be credited the full order amount excluding shipping costs. The cost of returning your home to us is at your own expense. Check your carrier's website for rates. For larger packages, we can also arrange the return. This is only possible if you live in the Netherlands. We will then collect the package from your home.
The cost is;
Package up to max. 150x100x50 cm : € 50,-
Packages larger than above : € 65.
Everything outside NL is at your own expense.
Costs for transportation arranged by us will be credited upon refund of the amount paid in the shop.
If you exercise your right of withdrawal, the product must be returned to the webshop with all delivered accessories and in its original condition and packaging. To exercise this right, please contact us at info@maevenart.com. We will then refund the order amount due within 14 days after notification of your return, provided the product has already been received back in good order.
I entered a wrong delivery address! Did you accidentally enter a wrong delivery address? Please contact us as soon as possible at info@maevenart.com. We will then try to change the order for you.
