Terms and conditions on products and services of Maeven Art
Find our terms and conditions on Maeven Art products and services here.
Article 1. Definitions
Maeven Art: trade name under which the company offers its products.
Consumer: the natural person who enters into a purchase agreement with Maeven Art.
Purchase agreement: agreement established through distance communication.
Shipping confirmation: email confirmation that the order has been received and accepted.
Article 2. General
These terms and conditions apply to all offers, orders and agreements through Maeven Art's website.
Variations are valid only if agreed in writing.
General terms and conditions of the consumer are expressly rejected.
If any provision is invalid, the remaining provisions remain in force.
Article 3. Offers and prices
All offers are without obligation unless otherwise stated.
Prices are in euros, incl. VAT and excl. shipping costs, unless otherwise indicated.
Obvious (printing) errors do not bind Maeven Art.
Article 4. Products and images
Images and specifications are indicative; slight variations in color or shape are permitted.
With self-assembled products, the consumer is responsible for the design.
Article 5. Formation of agreement
The agreement is established as soon as the consumer orders and Maeven Art confirms it by e-mail.
After shipping confirmation, the agreement is final.
Article 6. Delivery
Delivery will be made to the address provided by the consumer.
Delivery times are indicative and not deadlines.
In case of delay due to circumstances beyond Maeven Art's control, the delivery time will be extended.
Shipping costs are clearly communicated prior to ordering.
Article 7. Right of withdrawal
Consumers have the right to place the order within 30 days after receipt, except for personalized/customized items and paintings.
Return is only possible in original condition and packaging; used adhesive strips cannot be returned.
Return costs: within the Netherlands and Belgium at the expense of the consumer. Outside the Benelux a fixed return fee of €9.99 applies.
Article 8. Complaints
Complaints can be reported through info@maevenart.com quoting the order number.
Complaints are received within 3 business days answered after receipt.
If a complaint is justified, Maeven Art will offer repair, replacement or an appropriate solution.
Article 9. Payment
Payment is made via the payment methods offered on the website.
Orders are processed upon receipt of payment.
Article 10. Liability
Maeven Art is not liable for damage caused by improper or careless use of products.
Colors on screens may differ from reality; Maeven Art is not liable for this.
Liability is limited to the invoice amount or, if applicable, the amount paid by the insurer.
This limitation does not apply in cases of willful misconduct or gross negligence.
Article 11. Force Majeure
In the event of force majeure, Maeven Art is not liable for compensation.
Article 12. Intellectual property
All rights to designs, photographs, text and trademarks belong to Maeven Art.
Use without prior written permission is not permitted.
Article 13. Privacy & confidentiality
Personal data is processed in accordance with the privacy policy on the website.
Both parties will keep confidential information obtained confidential and use it only for its intended purpose.