Terms & conditions

Article 1. Definitions
Maeven: Maeven and Maeven Art is part of Walljar BV. Walljar BV concludes the purchase agreement with the Consumer.
Consumer: the legal and disposable natural person who is not acting in the exercise of a profession or business and enters into a distance contract with Walljar;
Purchase agreement: a purchase agreement where, within the framework of a system organized by Walljar for the distance selling of products and/or services, up to and including the conclusion of the agreement between Walljar and Consumer, exclusive use is made of one or more techniques for distance communication;
Technique for distance communication: means that can be used for the conclusion of an agreement, without having to meet simultaneously in the same room;
Shipping confirmation: the statement by Walljar to the Consumer that the Agreement between Walljar and Consumer is established, which statement is issued by sending this shipping confirmation.

Article 2. General
2.1. These general conditions apply to any agreement between Walljar and the Consumer who has declared these general conditions applicable.
2.2. These general terms and conditions also apply to all agreements with Walljar, for the execution of which third parties must be involved.
2.3. The applicability of any purchase or other conditions of the Consumer is expressly rejected.
2.4. If one or more of the provisions of these General Terms and Conditions are null and void or annulled, the remaining provisions of these General Terms and Conditions shall remain fully applicable. Walljar and the Consumer will then consult to agree on new provisions to replace the void or voided provisions, where if and to the extent possible the purpose and intent of the original provision are observed.

Article 3. Offers and quotations
3.1. All offers and quotations are without obligation, unless otherwise indicated.
3.2. The prices quoted by Maeven are in euros and inclusive of tax and exclusive of any shipping costs.
3.3. Offers or quotations do not automatically apply to future orders.
3.4. Illustrations, prices and other information provided by Maeven are subject to change and shall not be binding to Maeven.
3.5. Maeven shall not be bound by its offer in case of printing, Maeven shall not be bound by its offer in case of printing, typesetting or programming errors in its catalogs, mailings or on its website.
3.6. The product range offered on the website is subject to change.

Article 4. Images and products
4.1. All images, drawings, data, concerning dimensions, colors, etc. of the offered products included on the website, in leaflets or in other publications, are only approximate and cannot be a reason for compensation and/or dissolution.
4.2. Offered products may be made of natural materials. Images of such products should be considered indicative only, so that differences in color and structure are permissible.
4.3. If the Consumer composes the product himself, the Consumer is responsible for the final design of the product.

Article 5. Conclusion of the Agreement
5.1. The Agreement is concluded after the Consumer has completed the entire ordering procedure via the website or at the moment of acceptance by the Consumer of Maeven's offer.
5.2. After the agreement is concluded via the website, Maeven sends the Consumer an order confirmation via email that Maeven has received the order.

Article 6. Delivery
6.2. Maeven will have all products shipped to the Consumer or the products will be picked up at the address provided by Maeven.
6.3. The delivery times specified by Maeven are not to be considered as deadlines.
6.4. In the event that a delivery term agreed upon by Maeven with the Consumer is exceeded as a result of an event, which is in fact beyond its control and cannot be attributed to its actions and/or omissions, this term shall be extended automatically by the period that it was exceeded as a result of such event.
6.5. The amount of shipping costs will be communicated separately to the Consumer prior to the time of ordering.

Article 7. Right of withdrawal
7.1. The consumer has the right to return the articles delivered by entrepreneur within 14 days after the statutory withdrawal period of 14 days with the exception of personalized/customized articles. If the tiles are in original condition. If the adhesive edge of the tile has been used we cannot accept the tile as a return.

Personalized/custom items are:
This applies to all wall signings in 3d.

7.2. If the Consumer dissolves the contract in accordance with paragraph 1 of this article, the shipping costs associated with returning the product will be borne by the Consumer. These costs apply to shipping from your home to Maeven.

Article 8. Complaints
8.1 A complaint does not suspend Maeven's obligations, unless Maeven indicates otherwise in writing.
8.2 If a complaint is found well-founded by Maeven, Maeven shall at its discretion either replace or repair the delivered products free of charge.

Article 9. Payment
9.1. The Consumer can pay for the product ordered through the website using various payment methods offered.

Article 10. Liability
10.1. Maeven cannot be obliged to compensate any damage, which is a direct or indirect consequence of an event, which is in fact beyond its control and thus cannot be attributed to its actions and/or omissions.
10.2. The colors seen on the Consumer's screen may differ from the actual colors of the product. Maeven is not liable for such color deviations.
10.3 Maeven is not liable for damages of any kind, Maeven is based on incorrect and / or incomplete information provided by the Consumer. incomplete data.
10.4. Maeven is not liable for any accidents with the product or damage to the product, for example due to incorrect or inexpert use or use contrary to the instructions for use or the instructions provided by Maeven.
10.5. Maeven shall never be liable for indirect loss, including consequential loss, loss of profit, missed savings and loss due to business interruption.
10.6. Should Maeven be liable for any damage, Maeven's liability shall be limited to the amount paid out by Maeven's insurer. If the insurer in any case does not pay out or the damage is not covered by the insurance, Maeven's liability shall be limited to the invoice amount, at least to that part of the Agreement to which the liability relates.
10.7. The limitations of liability included in these General Terms and Conditions shall not apply if the damage is due to intentional acts or gross negligence on the part of Maeven or its subordinates.

Article 11. Force majeure
11.1. In the event of force majeure Maeven is not obliged to compensate the damage incurred by the Consumer as a result, except and insofar as Maeven has had an advantage as a result of the force majeure situation that it would not have had in the event of proper compliance.

Article 12. Intellectual property rights
12.1. The Consumer shall fully and unconditionally respect all intellectual property rights vested in the products delivered by Maeven.
12.2. Without prior written or electronic consent of Maeven, the Consumer may not copy, forward, distribute, reproduce or publish information, texts, logos, brands, trade names and images obtained through the website.

Article 13. Confidentiality
13.1. Both parties are obliged to keep confidential all confidential information that they have obtained from each other or from other sources in the context of their agreement. Information is considered confidential if it has been communicated by the other party or if it arises from the nature of the information. The party receiving confidential information shall use it only for the purpose for which it was provided.