Terms and conditions on products and services of Maeven Art

Article 1. Definitions

Maeven: Maeven and Maeven Art are part of Walljar BV. Walljar BV concludes the purchase agreement with the Consumer.
Consumer: the natural person not acting in the exercise of a profession or business who enters into a distance sales contract with Walljar.
Purchase agreement: an agreement under which, within the framework of a system organized by Walljar for the remote sale of products and/or services, up to and including the conclusion of the agreement, exclusive use is made of one or more techniques for remote communication.
Technique for distance communication: means that can be used to conclude a contract without the parties having to be in the same room at the same time.
Shipping Confirmation: the statement by Walljar to the Consumer that the Agreement between Walljar and Consumer has been established, which statement is provided by sending this shipping confirmation.


Article 2. General
2.1. These general conditions apply to any agreement between Walljar and the Consumer who has declared these general conditions applicable.
2.2. These general terms and conditions also apply to all agreements with Walljar, the execution of which requires the involvement of third parties.
2.3. The applicability of any purchase or other conditions of the Consumer is expressly rejected.
2.4. If one or more provisions of these general terms and conditions are void or annulled, the remaining provisions of these general terms and conditions remain fully applicable. Walljar and the Consumer will then consult to agree on new provisions to replace the void or voided provisions, taking into account as much as possible the purpose and intent of the original provision.


Article 3. Offers and quotations
3.1. All offers and quotations are without obligation unless otherwise indicated.
3.2. The prices quoted by Maeven are in euros, including tax and excluding any shipping costs.
3.3. Offers or quotations do not automatically apply to future orders.
3.4. Images, prices and other information provided by Maeven are subject to change and do not bind Maeven.
3.5. Maeven is not bound by its offer in case of printing, typesetting or programming errors in catalogs, mailings or on the website.
3.6. The product range offered on the website is subject to change.


Article 4. Images and products
4.1. All images, drawings, data on dimensions, colors, etc. of the products offered on the website, in leaflets or other publications, are only approximate and cannot be a reason for compensation and/or dissolution.
4.2. Offered products may be made of natural materials. Images of such products should be considered indicative only, so that differences in color and texture are allowed.
4.3. If the Consumer composes the product himself, the Consumer is responsible for the final design of the product.


Article 5. Establishment of the agreement
5.1. The Agreement is established after the Consumer has completed the complete ordering procedure via the website or at the moment the Consumer accepts Maeven's offer.
5.2. After the conclusion of the agreement via the website, Maeven sends the Consumer an order confirmation by e-mail that the order has been received.


Article 6. Delivery
6.2. Maeven will have all products shipped to the Consumer or the products will be picked up at the address provided by Maeven.
6.3. Delivery times specified by Maeven shall not be considered deadlines.
6.4. If a delivery time agreed upon by Maeven with the Consumer is exceeded as a result of an event that is actually beyond its control and cannot be attributed to its actions and/or omissions, this period is automatically extended by the period of the delay due to the event.
6.5. The amount of shipping costs will be communicated separately to the Consumer prior to the time of ordering.


Article 7. Right of withdrawal
7.1. The Consumer has the right to return the items delivered by entrepreneur within 14 days after the legal withdrawal period of 14 days, except for personalized/customized items, provided that the tiles are in original condition. If the adhesive edge of the tile has been used, we cannot accept the tile as a return.

Personalized/customized items are:
This applies to all wall decorations in 3D.

7.2. If the Consumer dissolves the Agreement in accordance with paragraph 1 of this article, the shipping costs for returning the product will be borne by the Consumer. These costs apply to shipping from your home to Maeven.


Article 8. Complaints
8.1. A complaint does not suspend Maeven's obligations unless Maeven indicates otherwise in writing.
8.2. If a complaint is found to be justified by Maeven, Maeven will, at its discretion, replace or repair the delivered products free of charge.


Article 9. Payment
9.1. The Consumer can pay for the product ordered through the website using the various payment methods offered.


Article 10. Liability
10.1. Maeven shall not be obliged to compensate any damage resulting directly or indirectly from an event that is actually beyond its control.
10.2. The colors displayed on the Consumer's screen may differ from the actual colors of the product. Maeven shall not be liable for such color deviations.
10.3. Maeven is not liable for damages resulting from incorrect or incomplete information provided by the Consumer.
10.4. Maeven is not liable for damage or accidents with the product, for example due to improper use or use contrary to the instructions provided.
10.5. Maeven shall never be liable for indirect damages, including consequential damages, lost profits, missed savings and business interruption.
10.6. If Maeven is liable for damages, they shall be limited to the amount paid out by Maeven's insurer. If the insurer does not pay out, liability is limited to the invoice amount.
10.7. The limitations of liability contained in these General Terms and Conditions do not apply in the event of intentional or gross negligence on the part of Maeven.


Article 11. Force Majeure
11.1. In the event of force majeure, Maeven is not obliged to compensate the damage caused to the Consumer as a result, except and insofar as Maeven has enjoyed an advantage as a result of the force majeure situation that it would not have had in the event of proper performance.


Article 12. Intellectual property rights
12.1. The Consumer shall fully and unconditionally respect all intellectual property rights to the products delivered by Maeven.
12.2 Without Maeven's prior written or electronic consent, the Consumer is not permitted to copy, forward, distribute, reproduce or publish information, texts, logos, brands, trade names and images obtained through the website.


Article 13. Confidentiality
13.1. Both parties are obliged to keep secret all confidential information they have obtained from each other or from other sources in the context of their agreement. Information is considered confidential if it has been communicated by the other party or results from the nature of the information. The party receiving confidential information shall use it only for the purpose for which it was provided.